Keeping track of your customers in a customer file is the basis for almost all administration. An updated customer file is required to find an answer to a search query. This means that you as a club administrator own and handle all information regarding your customers. It gives you the freedom to add or change existing information to your customers.
Every player who once made a reservation or order at your club (since the club joined MATCHI) will be included in your customer file.
Go to "Customers" to get an overview of all your customers, members and archived customers in the customer file.
All customers
This view features all customers registered at your club /facility. The customer doesn't have to be a club member to be listed here. You can easily filter the list on memberships, groups, subscriptions and so on.
Members
This is a filtered list of all customers who are, have been or will become members. You can choose to add filters such as membership period, member type, groups and subscriptions.
Archive
Every customer or member who have been archived end up here. You can choose to reactivate customers or remove them permanently from the customer register according with GDPR.