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Recommended Activities - How It Works for Venues

  • Updated

Players now see a "Recommended activities" section on their home screen, showing a personalized ranking of upcoming activities. This helps fill your activities by surfacing them to the players most likely to join.

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Who sees recommendations

Recommendations are only shown to players with a public profile. Players with a private profile (and any user under 13, who is required to have a private profile) do not see the section at all.

How players are matched to your activities

Players control only location and radius — there is no sport filter, so all sports at nearby venues are eligible. On top of that, several profile-based and activity-based filters are applied automatically:

  • Player level — If a player has a level on their profile and your activity has a numeric level requirement, players outside that range won't see the activity. Important: if you put the level only in the activity description text (rather than setting a structured level in the activity settings), the level filter cannot apply, and the activity will be recommended without level matching. Set the level as a structured value to benefit from this.
  • Gender-directed activities — Activities aimed at a specific gender are only shown to players whose profile matches. Today we infer this from the activity name (e.g. names containing "ladies", "women", "men", etc.) so you'll get more reliable matching by being explicit in the activity name today. This may change to an activity setting in the future. 
  • Junior / kids activities — Activities for juniors or kids are never included in recommendations for anyone. They are still available the same way as before in your venue's activity listing — they're just excluded from the home-screen recommendations. As with gender, we currently infer "junior" from the activity name; this may also move to a setting-based approach in the future.
  • Full activities — Fully booked activities are not recommended on the home screen. (Activities that are nearly full are still recommended and get a small ranking boost — see below.)
  • Not publicly listed — Activities that aren’t set as public, or aren’t enabled for online booking, are excluded from recommendations. Use those settings if you don’t want an activity to surface in the player-facing home-screen feed.
  • Registration cutoff — If you’ve set a "days before start" cutoff after which only your venue can add players, the activity is no longer recommended on player home screens once that cutoff has passed. (It stays available in your venue’s activity listing as before — it’s just excluded from the home-screen recommendations, since players can no longer self-serve sign up.)

How the remaining activities are ranked

Once filters are applied, each eligible activity is scored for each player based on several signals:

  • Past playing partners — If a player's past playing partners (people they've actually played with before) are already signed up for your activity, it ranks higher for that player. Friend connections alone don't influence this — only shared playing history does.
  • Repeat attendance — Players who have attended your recurring activities before (e.g. a weekly padel group) are more likely to see future sessions recommended.
  • Sport preference — Players who have played a particular sport more often on the platform are more likely to see activities for that sport in their feed. The signal is recency-weighted, so recent playing patterns count more than older ones.
  • Venue affinity — Players who have visited your venue before or marked it as a favorite get a boost for your activities.
  • Playing time habits — If a player typically plays at the time your activity is scheduled, it ranks higher for them.
  • Time urgency — Activities starting soon get a small boost so players don't miss the opportunity to join.
  • Capacity — Activities that are nearly full get a small boost, encouraging players to grab the last spot. (Fully booked activities are excluded entirely, as noted above.)

What you need to do

Nothing is required — all published activities at your venue are automatically included. A few things will improve how well your activities reach the right players:

  • Set level as a structured value in the activity settings, not just in the description text. The level filter only applies when there's a structured value to match against.
  • Be explicit in activity names for gender-directed or junior activities while name-based inference is in use.
  • Engagement helps — the more players attend your activities, book courts, or favorite your venue, the more often your activities surface in their recommendations.

Visibility

The "Recommended activities" section is shown on each player's home screen based on their location or chosen city, provided the player has a public profile. If no recommended activities are available for a player (for example, if they are too far away or filtered out by level/gender), the section is hidden for that player.

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