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Payments and orders

  • Updated

Payments and orders

The Orders section in the menu shows all purchases made through your venue. This includes bookings, activity sign-ups, membership payments, value card purchases, and other transactions.

Filtering orders

You can filter the order list by:

  • Payment status – e.g. Paid, Unpaid, Refunded, Annulled
  • Date range – filter by when the order was created
  • Article type – e.g. Booking, Activity, Membership, Gift Card, Form Submission
  • Payment method – e.g. Credit card (Adyen), punch card, value card, invoice
  • Customer – search by name or email

Order details

Click on an order to see its full details, including:

  • Customer information
  • What was purchased
  • Payment method and status
  • Date and amount
  • Associated booking or activity

Receipts

You can download a PDF receipt for any order. From the statistics or order view, select the order and click Download receipt. You can also download multiple receipts at once.

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