Payments and orders
The Orders section in the menu shows all purchases made through your venue. This includes bookings, activity sign-ups, membership payments, value card purchases, and other transactions.
Filtering orders
You can filter the order list by:
- Payment status – e.g. Paid, Unpaid, Refunded, Annulled
- Date range – filter by when the order was created
- Article type – e.g. Booking, Activity, Membership, Gift Card, Form Submission
- Payment method – e.g. Credit card (Adyen), punch card, value card, invoice
- Customer – search by name or email
Order details
Click on an order to see its full details, including:
- Customer information
- What was purchased
- Payment method and status
- Date and amount
- Associated booking or activity
Receipts
You can download a PDF receipt for any order. From the statistics or order view, select the order and click Download receipt. You can also download multiple receipts at once.
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