What are punch cards?
Punch cards let you offer customers a set number of bookings (punches) that they can use at your venue. Each time a customer books using a punch card, one punch is deducted. Punch cards can be restricted to specific days, times, and courts.
How punch cards work
- You create punch card types with a set number of punches and conditions.
- Customers can purchase punch cards online (if enabled) or you can add them manually to a customer’s profile.
- When booking, the punch card appears as a payment option if the booking meets the card’s conditions.
- One punch is deducted per booking.
Punch duration
Each punch card has a max duration setting (30, 60, 90, or 120 minutes). This defines how many minutes one punch covers. If a booking is longer than one punch, the customer can pay with multiple punches in the same booking.
Punch cards vs value cards
- Punch cards have a fixed number of uses. One punch per booking (or per duration unit).
- Value cards have a monetary balance. The booking cost is deducted from the balance.
Usage restrictions
You can optionally set usage limits per time period:
- Period – daily, weekly, monthly, or yearly.
- Max bookings in period – how many bookings the card can be used for in each period.
Conditions
You can restrict when and where a punch card can be used by setting conditions on the card type. Available conditions:
- Date range – valid only within specific dates.
- Weekdays – valid only on selected days of the week.
- Time of day – valid only during certain hours.
- Courts – valid only for specific courts.
- Hours in advance – the booking must be made at least X hours before the start time.
If no conditions are set, the punch card can be used for any booking. You can combine multiple conditions – all must be met for the card to be valid.
Managing punch cards
Go to Administration > Offers > Punch cards to see all active and archived punch card types.