What is a statement?
A statement is a monthly summary of transactions between your venue and MATCHi. It details all revenue collected, fees charged, and the resulting balance.
How statements work
MATCHi sends statements around the 10th of every month for the previous month. If your venue has a payout due, the money is sent around the 15th.
Statement line items
Each statement lists transactions grouped by item number:
- 1XXX items – your venue’s costs (e.g. monthly fees, SMS fees).
- 2XXX items – your venue’s revenue from online bookings, activities, memberships, etc.
Statement outcome
A statement can result in either:
- Payout to your venue – MATCHi sends you the balance (revenue minus fees).
- Payment to MATCHi – if fees exceed revenue, your venue pays the difference.
Receiving statements
You can choose to receive statements as:
- E-invoice – digital invoice sent to your accounting system.
- PDF invoice – sent by email. You can change the recipient email under Administration > The venue > Settings > Payment invoice email.
See Difference between E-invoices and PDF invoices for details.
For a detailed breakdown of statement items, see Explanation of statement lines.