The payment process - Standard payments

The payment process

When a customer makes an online payment at your venue through MATCHi, the payment follows this process:

1. Customer pays – the customer completes payment through MATCHi (credit card, Swish, or other available method).
2. MATCHi collects – MATCHi receives the payment from the payment provider.
3. Monthly statement – at the end of the month, MATCHi calculates the total revenue minus platform fees.
4. Payout – around the 15th of the following month, the net balance is paid out to your venue’s bank account.

Timeline

• ~10th of the month – statement is sent for the previous month.
• ~15th of the month – payout is made to your venue (if applicable).