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Statistics

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Overview

The Statistics page gives you insight into your venue's bookings, revenue and customer activity. Navigate to it from the main menu by clicking Statistics.

The page has three tabs: Booking, Revenue and Customer. Each tab has filters for date range, courts, time of day and day of week so you can drill down into the data that matters to you.

Booking tab

The Booking tab shows how your courts are being used. At the top you see key figures:

  • Occupancy — percentage of available time that is booked.
  • Bookings — total number of bookings and average per day.
  • Random bookings — bookings that are not subscriptions, training or activities.
  • Via MATCHi — bookings made online by customers.
  • Types — a pie chart breaking down bookings into subscriptions, training, competitions, random bookings and activities.

Below the key figures is a chart showing available slots, booked slots and online bookings per day. A daily breakdown table lists the same data with occupancy percentages.

Click Export to download the booking data as an Excel file.

Revenue tab

The Revenue tab shows your income from online payments and coupon/value card transactions. Key figures at the top include:

  • Total revenue — sum of all payments in the selected period.
  • Credit card transactions — number of online payments.
  • Punch/value card transactions — number of coupon or value card redemptions.
  • Late cancellations — bookings cancelled after payment was captured.

A chart shows daily revenue and transaction counts. Below it is a detailed transaction list with the time, type, customer, amount and a link to download the receipt.

Use the filters to narrow by payment method (online payment, coupons/gift cards, checkout session) and income type (bookings, subscriptions, activities, memberships, etc.).

Click Export to download the revenue data, or Download receipts to get a PDF of all receipts in the selected period.

Customer tab

The Customer tab shows a summary of each customer's activity and spending. The table includes:

  • Number of bookings, splits (group bookings), activities, coupon uses and other transactions.
  • Total number of transactions.
  • Total amount spent.

Click any column header to sort the table. By default customers are sorted by highest spending first.

The same payment method and income type filters are available as on the Revenue tab.

Filters

All three tabs share these filter options:

  • Date range — select a start and end date. Defaults to the current week.
  • Courts — choose specific courts or leave blank for all.
  • Start time / End time — limit to bookings within certain hours.
  • Day of week — include only specific days (e.g. weekdays only).

Click Filter to apply your selections. The filters carry over when you switch between tabs.

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