Create a course application as an administrator
You can fill in the application form on behalf of a customer. A search function helps you find existing customers and auto-fills their information.
- Go to Training Planner > Courses.
- Click the application form link for the course the customer wants to apply for.
- In the Given name field, type the customer’s first and last name. The search function checks your customer registry and suggests matches.
- Select the customer – their profile information is filled in automatically.
- Complete the rest of the form (at least the mandatory fields).
- Click Save or Save and send confirmation to also send a confirmation email.
Note: A course application cannot be paid from an administrator account. If payment is required, the customer must pay themselves.