What are promo codes?
Promo codes offer customers discounts on bookings. You create a code (e.g. “BLACKFRIDAY”) that customers enter during checkout to receive a discount for a specific period.
Creating a promo code
- Go to Administration > Offers > Promo codes.
- Click Add Promo Code in the black bar.
- Configure the settings:
- Name – an internal name for the promo (e.g. “Christmas Eve”).
- Code – the code customers enter (e.g. “CHRISTMAS”). This is what players type during checkout.
- Discount – choose either a fixed amount or a percentage discount. You can only set one type.
- Start date – when the code becomes active.
- End date – when the code expires.
- Max number of usages – total number of times the code can be used across all customers. Leave empty for unlimited.
- Max usages per customer – how many times a single customer can use the code (default: 1). Cannot exceed the total max.
- Available online – make the code usable during online checkout.
- Click Save.
Setting conditions
Like punch cards and value cards, promo codes can have conditions that restrict which bookings they apply to (date, time, weekday, court, activity).
Viewing statistics
Click on a promo code to see how many times it has been used and by which customers.
Archiving promo codes
To archive one or more promo codes, select them in the list and click Archive. Archived codes can no longer be used. View archived codes under the Archive tab.
Multi-venue promo codes
If your venue is part of a facility group, promo codes created by the master facility can be used at local facilities as well.