MATCHi has an integration with IdrottOnline that allows external systems to import members and activities to facilitate administration and LOK support management.
Members
For the synchronization to transfer to IdrottOnline, correct information needs to be present on the member's customer profile:
- First and last name
- Complete personal identification number or Valid coordination number (non-Swedish personal identification number)
- Valid membership
-> Validation
To identify what is incorrect or missing for a member, you can check by going to Customers -> IdrottOnline – Members
An error message will indicate what might be the cause of the synchronization not being transferred.
Activities
For the synchronization to transfer to IdrottOnline, correct information needs to be present on the member's customer profile:
- First and last name
- Complete personal identification number or Valid coordination number (non-Swedish personal identification number)
- Valid membership throughout the entire course
The integration on the course also needs to be activated. You can find it as follows: Administration -> Education Planner -> Courses -> (the course) -> Scroll down to Sync with IdrottOnline
Each course needs to have a coach, and this coach must be added in MATCHi as well as assigned to the course.
Administration -> Education Planner -> Coaches -> Add -> Fill in the details -> It's crucial that the coach has a profile in MATCHi, which is also retrieved under Customers.
-> Validation
To identify what is incorrect or missing, you can check by going to Customers -> IdrottOnline - Activities
An error message will indicate what might be the cause of the synchronization not being transferred.
Here, you can control date filtering to understand the reason why the synchronization hasn't been transferred. Review all dates from the course's start to get an indication.
It's crucial that all participants in the course are validated for the course to synchronize to IdrottOnline. If a participant is not validated, the course will not synchronize.
Idrott Online Q&A