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Backhandsmash Q&A

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Backhandsmash Q&A

How do I start a new round?

See How to create a new round for step-by-step instructions. We also recommend watching the Backhandsmash webinars available in the help center.

Why are my times not released in MATCHi?

Go to Settings > Releases for MATCHi to check the status:

  • OK = the time has been released in MATCHi.
  • No booking found = there is no booking in MATCHi for this time.
  • Wrong owner of the time = a booking exists but with the wrong customer. League times must be booked with the designated league play customer.

Can a player see times for a different league?

No. Players can only see times and matches for the league they are registered in.

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